Troubleshooting

Payware integrated panels!

• The Milviz WX Advantage radar and Flight 1's or RXP's GNS 430/530, GTN 650/750 work for FSX / FSX steam edition and all P3D versions.
• Do not use the config tools to add these addons to our models. We have already integrated them into our models. Just make sure you have these addons installed on your computer. Read below for chagning settings.
• When selecting our aircraft in the sim that include integrated products they will have these tag names: "RDR_GNS" or "RDR_GTN". Use the RDR/GNS if you do not own these payware addons. Newer products will add a folder to your desktop and include a GPS management tool to select what GPS you want to use. So no extra name tags when selecting paint themes. Below is a better description of the name tags.
• RDR_GNS = Milviz WX Advantage Radar unit / Flysimware's GNS530 unit.
• RDR_GTN = Milviz WX Advantage Radar unit / Flight 1 GTN750 unit.

How to change settings for the GNS 430/530 or GTN 650/750 unit using the config tool

• Use this instructions link to learn how to use the config tool for our products.
• Click the link for the GTN 650/750 GTN CONFIG INSTRUCTIONS

Steam Edition / P3D / installer help or issues!

• Just choose the FSX Steam Edition choice from our installer.
• If you have your sim on another drive just click the tab to change the directory field.
• Our installer updates your registry key to the installation location. So next time you run our installer it should find the location.

• Choose P3D V1, V2, V3, V4 depending on your specific version.
• For all future P3D versions just change the directory field to the sims location.
• If you have your sim on another drive or need to find another location just click the tab to change the directory field.
• Our installer updates your registry key to the installation location. So next time you run our installer it should find the location.

• All of our products use a special DLL for bonus sounds and the sim will require that you allow the program to run as administrator.

INSTRUCTIONS:

• 1. Right click the shortcut for FSX:SE and click Properties.
• 2. Click the tab compatibility.
• 3. Under Privilege Level, check the box for "Run this program as administrator".
  

• Everytime P3D V4 updates and you own the Milviz REX Radar or any payware GNS or GTN GPS from Reality XP or Flight 1 you will need to get updates for those products. The Company's usually update within a week or so after P3D updates. Since we integrate these products in some of our models they will cause a CTD (Crash to destop) when you load or reload the aircraft if you own these add ons and they are outdated after you update P3D V4. If you do not own any of these products contact us as there is no reason for our products to CTD.
  

Installer help!

• Does the installer stop at the registration page?
  If the installer stops at the registration page you can try: Copy your registration key before you run the installer so you do not have to type the registration key. Add any name in the name box. If you still can't get to the next page, Email Flysimware with your registration code. We can confirm your reg key works.
• If you can get past the registration page but the destination directory field is blank. This means you did not install your simulator on the local machine or you transfered your simulator to another location. Click the tab to the right and choose the correct directory.
• If you get a message saying no simulator here then you are using a folder that does not contain the simulator files.
• Does the installers work for P3D V4?
• We are in the process of updating all the installers. Visit the product page and click all updates to see if the new installer is available for P4D V4.
  Or choose V3 for the installation if the installer is outdated. On the destination page click the tab to the right and choose the correct directory to V4 or any future version. This will update the registry so that V3 will now look for V4 in the future. To reverse this registry update you must choose V3 then change the detination field to V3 location.

Download & Update help!

• Update info & patches (If there is a patch) are located on each product page from our main website. To download a new version, re download the product from the store you made the purchase from. Usually under orders and history. Most products have a registration key posted on the download page.
• The version is listed under Programs and Features and the installer file name.
• To un install use Programs and Features from the control panel.
  
• Best to uninstall before installing an newer version. But not required!
• If you have any custom updates or repaints make sure to make a copy of those files before uninstalling. Once uninstalled go to the aircraft folder and delete any left over files before installing the new version. This can only happen if you have altered custom files or forgot to uninstall before installing a newer version.

Sim issues!

If you get this message and then the sim crashes. You must use the installer to install the product or you will be missing custom sounds and this will cause a creation failed. Another reason this could happen is if you have no speakers or headset plugged into your computer. Because again our custom sounds use the computers sound system through our DLL and not the sim itself. So there must be active sound using windows or it will fail and the sim will crash. To check this error click any toggle switch.

 

• FSX box version requires the freeware SP2 update or payware Acceleration update.
• SP2 will require that you install SP1 first. There are only a few sites that have this file availble. You must search for "Download FSX SP1". Fly Away website has this download.
• Here is a link to download the freeware update SP2. https://www.microsoft.com/en-us/download/details.aspx?id=8986
• If you want to get the payware update acceleration you need to search on Ebay or Amazon for a copy since they no longer manufacture this product. You can get just acceleration or FSX Gold Edition which includes both FSX and Acceleration.
• If you prefer to own FSX that is up to date and is current then i suggest buying FSX Steam Edition. This can be purchased for a lot less money and can be downloaded at Steam store online. Once you own FSX:SE no extra updates are required to use our products as this software is always up-to-date.

Product help!

• Download the GPS manual from product page. The knobs are mouse wheel controlled because the power knob also includes brightness control. You can L/R click but takes several clicks. Also download the user manual located on product page and read the mouse controls sections. Some switches are 3-way and need L/R click to move each directions. Some options may need a wheel click.

Product help!

• Payload manager installer not creating DLL.xml file for P3D V3-V4 or XMLTools64.dll can't find folder to create. OPEN INTSRUCTIONS

• FSX only has assignments for landing lights, strobe and panel lights. To create more assignments use these instructions. OPEN INTSRUCTIONS

• The manual explains your issue under "Start Locks" section. The throttles are not moving forward because the start locks are still locked. Open the aircraft option panel (SHIFT-2) to confirm you have un locked the start locks after startup. The manual will explain how to re lock the props during shutdown for the next time you re start your engines or you will have to follow the instructions to manually re lock them.

• Turn off flying tips under realism settings. This is no longer used and can confuse users. I have done some research and found that this is common in when using custom 3D gauges....

• Turn your global texture resolution slider up (located...setting, display,graphics)

• You must add each airport in your scenery library located (setting,scenery library).  There is a main master file that gets added to the library for each region. 11 total entries to add for each region. Our product page has a video lesson on adding scenery to the game's library!
• Instructions for AG 2011: Parking brake sends and re-tracts the animated gate! Change frequency during taxi to have the correct info on billboard!
• FIX FOR REGIONS 4-6 OPEN INTSRUCTIONS

• You might need to tweak your sim. Enter Page Here!

• Can't turn on the power knob. Use the mouse wheel for the power knob as it has brightness control. Knobs tune by the mouse wheel. You can left click to tune left and right click to tune right. Best to use the mouse wheel.
• Help selecting Com or Vloc for the GNS 530 GPS unit Enter Page Here!

• SAMPLE ON HOW TO START Click to open instructions!
• FSX box requires Acceleration!
• FSX Steam works or any P3D version.
• The default collective animation is so slow that a reload of the helocopter will cause the helocopter to lift off as soon as the flight loads. Best to save a flight with engines off.
• Pilot Operational Handbook Download here!

• These package requires your own sound pack. Or you can open the sound folder, change the sound CFG and point to another helicopter name in your sim. We made these products before P3D came out. And our products will work for P3D but the sound config needs to be updated.
• Open instruction

• It happens if you have auto rudder on under realism settings!

• This aircraft has no rudder pedals in real life and is controlled by the ailerons. For this product you must go to SETTINGS / REALISM and check the box for AUTO RUDDER. Uncheck when your finished flying this aircraft.

• If you do not own rudder pedals with toe brakes we have instrucrions on the Velocity XL product page that will change the free casteering type steering to rudder controlled steering.
• INSTRUCTIONS
• If you bought this product from the Steam store this version is already setup up for free cast steering. So if you "do not" own rudder pedals with toe brakes you are going to need auto steering enabled. Open the aircraft cfg file with notepad and look for the section called "contact points". The first line of code look for 180 and change it to 45. This will allow the front gear to steer when moving the rudder using twist on your joystick.

• You most likely are missing aircraft or AI aircraft that is required for the mission.
• Solution:
  Either put back aircraft that you removed or reinstall FSX with SP1 and SP2 or ACC.

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